iPECS Attendant Console

iPECS Attendant Console is a powerful PC based attendant console, designed to provide enhanced call handling and control functions through an intuitive user interface.

The iPECS Attendant Console handles More calls in less time, with greater ease. Do more in less time, the iPECS Attendant enhances the handling of your valuable inbound calls and boosts your customer service. With the iPECS Attendant Console software, your busy receptionist can route calls with the click of a mouse, or drag and drop without switching between PC and phone. The monitoring window shows the status of all users, allowing the attendant to see at a glance their colleagues presence and status through graphical icons which include ‘idle’, ‘busy’, ‘DND’ and ‘calls waiting’. Realtime presence allows the attendant to take the correct action first time, such as sending the call to voice mail, or just clicking the station icon to transfer.

You can view the brochure here or download it in PDF format and for more information visit our dedicated Ericsson-LG.online website.

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